Zoovu's AI Shopping Assistant Zoe Boosts Conversions 10X
Zoovu, the leading AI-powered search and product discovery platform, has enhanced its generative-AI shopping assistant, Zoe. Zoe is now more widely available, improving buyer conversions and purchase decision confidence across various ecommerce platforms.
Zoe has been successfully deployed by nearly 50 global brands and retailers, including Microsoft, Staples, Bosch, and the Euronics group. It provides a conversational product expert at every step of the shopping journey, improving conversions by up to 10X higher than industry averages. Zoe can be launched in as little as 2 weeks and expanded to new use cases, categories, and markets without re-platforming.
Zoe's accuracy and intelligence come from its ability to ingest, unify, enrich, and structure product data from various sources. It answers shopper queries accurately, explains product features, compares options, and personalizes guidance based on the shopper's intent and expertise. Microsoft reported a 25% increase in add-to-cart rates when shoppers interact with Zoe. Additionally, Zoe allows the same product expert to be syndicated to retail partner sites and extended in-store to kiosks, ensuring consistent and trustworthy answers across all buying channels.
Zoovu delivers over 20 million online engagements for brands each year with Zoe. Its success is built on collaborations with leading brands, manufacturers, and retailers to unlock product and customer data for exceptional ecommerce experiences. With Zoe's enhanced capabilities and increased availability, more brands can now benefit from AI-driven shopping assistance to boost sales and improve customer satisfaction.
