UK power outage disables Alexa's essential features such as setting alarms and timers
Users in the UK are facing troubles with Amazon's Alexa, as the popular virtual assistant has been experiencing issues with alarms, timers, reminders, and routines since August 14, 2025.
The problem seems to be rooted in Alexa's cloud services rather than individual hardware, with users reporting that alarms cannot be cancelled through the Alexa app, deleted alarms still go off, and timers cannot be set or stopped [1][2][3][4][5]. The issue has led some users to resort to old-school solutions like kitchen timers, phone alarms, or wristwatches to manage their daily schedules.
One Reddit user expressed their frustration, stating they were about to throw their Alexa at the wall due to the endless wake-up call [6]. Another user claimed the glitch made them arrive at work an hour late [7]. These complaints have been pouring in on platforms like Reddit and DownDetector, with users forced to unplug their devices to stop the alarms temporarily [1].
Reports of these issues started to surge on Thursday, around 08:00 local time [8]. As of the latest available information, this outage is ongoing, with Amazon acknowledging the problem but no confirmed resolution time yet [2][3]. The issue seems confined to UK users and impacts all Echo devices in the region.
Blink doorbell notifications have also stopped working for some users, according to reports, adding to the frustration for those relying on the smart home system.
Amazon has not yet responded to questions about the cause of the Alexa meltdown, leaving users wondering about the issue. In the meantime, it is advisable for users to exercise patience and consider using traditional methods to manage their alarms and timers until the issue is resolved.
References
- The Guardian
- BBC News
- TechCrunch
- Wired UK
- DownDetector
- The Independent
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