Small and Medium-Sized Businesses (SMBs) in the United Kingdom are significantly boosting their cybersecurity budgets - long overdue.
Over half of UK small businesses boosted their cybersecurity expenditures in the past year, with 8% reporting a significant increase. The IT and communications sector saw the highest rise in spending, with 10% making substantial investments and 52% reporting a moderate increase. The health and social care, as well as the transport and logistics sectors, also saw notable increases in cybersecurity spending.
In an astonishing contradiction to reported figures, only about 20% of businesses surveyed admitted to experiencing a cyber attack last year. This discrepancy has led Bionic's Laura Court-Jones to speculate that businesses might not fully grasp the various types of cyber attacks they could face. She suggested that simple phishing emails, for example, might be easily overlooked.
The heightened cybersecurity threats in the UK have been the subject of numerous warnings from security agencies and industry providers in the past 18 months. This increase in spending comes as no surprise, given the risks faced by small businesses across the nation.
Research indicates that neglected cybersecurity can cost small businesses dearly, with inadequate security measures leading to an estimated £3.4 billion in annual losses for UK companies. A single cyber attack can set a small business back by an average of £3,398, with the cost rising to £5,000 for businesses employing 50 or more people. Furthermore, 25% of small businesses reported that a single attack would potentially put them out of business.
Phishing, ransomware, and Distributed Denial of Service (DDoS) attacks emerged as the primary threats for small businesses, according to Vodafone's analysis.
In light of the increased focus on AI adoption among small businesses, concerns around cybersecurity and data protection arise as well. A quarter of businesses surveyed expressed worry about the potential for inaccurate results generated by AI tools. Over two-in-ten were concerned about the knowledge gap among their employees, while a similar number were uncertain about the lack of regulation surrounding AI.
Privacy and security risks were also raised as potential issues, given the increased handling of customer data through AI. Les Roberts, senior content manager at Bionic, pointed out that AI could reduce the personal touch in customer service, making some businesses hesitant to embrace the technology. Resistance to change, current processes working satisfactorily, and the perceived complexity of new technologies were other factors contributing to the slow adoption of AI by small businesses.
- Amid concerns about the growing use of AI in small businesses, there is a rising concern over cybersecurity and data protection, with 25% of businesses expressing worry about potential inaccurate results from AI tools.
- As small businesses increasingly handle customer data through AI, privacy and security risks have become a pressing issue, potentially deterring some businesses from fully embracing the technology.
- The ongoing focus on AI adoption among small businesses has added an additional layer of complexity, as businesses now face not only the challenges of implementing new technology but also the need to ensure robust cybersecurity and data protection measures are in place.