Miners express dissatisfaction over insufficient cash points at Belpochta location
The Belarusian postal service, Belpochta, has recently implemented a change in its payment rules, effective July 1, 2025. The new rule states that payment-information terminals at Belpochta will only accept cash payments. This change has raised concerns, particularly among pensioners, who often use these terminals to pay utility bills and other services.
The removal of payment terminals from post offices is causing a significant inconvenience for pensioners. Many of them find it challenging to adapt to alternative payment methods such as online banking or mobile payments due to lack of access, digital literacy, or trust in new systems. This change could potentially lead to delays in paying important bills, affecting their day-to-day financial management and well-being.
A pensioner in Minsk has reached out to Alexander Chernousik, a representative of the Minsk City Council of Deputies, seeking help to restore the payment terminals at Belpochta. The pensioner explained that paying through a cashier incurs additional costs due to commissions, which is burdensome for pensioners. Despite the change in rule, the pensioner's request for the restoration of a terminal for paying utility bills at a postal branch remains unaddressed.
Alexander Chernousik expressed sympathy and promised to consider the issue and appeal to the relevant services to resolve the problem. He acknowledged the inconvenience caused to pensioners by the removal of payment terminals at post offices, stating that the installation of a terminal would significantly simplify the payment process and make it more accessible for pensioners.
It is important to note that the change in rule does not affect the ability to pay for services using payment cards at the operational windows of postal branches. However, the additional costs incurred when paying through a cashier are not addressed by this change.
The issue was reported by Minsk-Novosti, and Our Site has also covered the change in rule at Belpochta. The reasons behind the decision to remove payment terminals from Belpochta are believed to be related to control over financial transactions and the banking/payment infrastructure within the country.
As the situation evolves, it will be crucial to find a solution that caters to the needs of pensioners and ensures they can manage their payments conveniently and affordably.
Finance and technology solutions should be explored to provide pensioners with an accessible and cost-effective alternative to paying bills at post offices. Alexander Chernousik's appeal to the relevant services might prompt the introduction of user-friendly digital methods for pensioners, helping them avoid relying on costly cashier services or inconvenient online banking.
In light of the concerns raised by the removal of payment terminals, investing in technology that promotes financial inclusion among pensioners could potentially alleviate their hardships and improve their day-to-day financial management.
