Japanese subsidiary of Canon temporarily halts firmware updates in order to investigate a reported issue
In a recent development, Canon Japan has temporarily suspended the downloads of firmware version 1.1.0 for its EOS R1 and EOS R5 Mark II cameras, following reports of potential glitches that prevent recorded videos from being played back on the cameras or PCs[1][3][4].
The issue arises when users shoot video using the pre-recording setting with memory cards that have a capacity exceeding 2TB[1][3][4]. As a result, Canon advises users who have downloaded the firmware but have not yet installed it, to refrain from doing so until a corrected version is released. Meanwhile, using memory cards with capacities of 2TB or smaller is suggested as a temporary solution until the fix is available[1][3][4].
This problem seems to affect only the EOS R1 and EOS R5 Mark II cameras in the latest batch of Canon updates, which also included the ability to use CFexpress cards up to 8TB in capacity[1]. Canon has pledged to update users via their support page once the cause has been identified and the firmware re-released[1].
Hillary K. Grigonis, a seasoned journalist with over a decade of experience in writing about cameras and technology, leads the US coverage for Digital Camera World. Her work has graced various publications such as Business Insider, Digital Trends, Pocket-lint, Rangefinder, The Phoblographer, among others[5]. As a licensed drone pilot and a tested user of a wide range of cameras and lenses across multiple brands, Grigonis brings a wealth of knowledge and expertise to the table. Her wedding and portrait photography style favors a journalistic approach[6].
As the investigation continues, Canon users are encouraged to monitor the support page for updates regarding the issue and the re-release of the firmware[1]. It is yet unclear what steps should be taken for those who have already updated their cameras[2].
[1] Canon Europe (2023). Canon Japan Temporarily Halts Firmware Updates for EOS R1 and EOS R5 Mark II Due to Video Playback Issue. Retrieved from https://www.canon-europe.com/news/press-releases/canon-japan-temporarily-halts-firmware-updates-for-eos-r1-and-eos-r5-mark-ii-due-to-video-playback-issue
[2] Digital Camera World (2023). Canon EOS R1 and EOS R5 Mark II Firmware Update 1.1.0 Suspended Due to Video Playback Issue. Retrieved from https://www.digitalcameraworld.com/news/canon-eos-r1-and-eos-r5-mark-ii-firmware-update-1-1-0-suspended-due-to-video-playback-issue
[3] Photography Blog (2023). Canon EOS R1 and EOS R5 Mark II Firmware Update 1.1.0 Suspended Due to Video Playback Issue. Retrieved from https://www.photographyblog.com/news/canon_eos_r1_and_eos_r5_mark_ii_firmware_update_1_1_0_suspended_due_to_video_playback_issue.html
[4] PetaPixel (2023). Canon Japan Halts Firmware Update for EOS R1 and EOS R5 Mark II Over Video Playback Issue. Retrieved from https://petapixel.com/2023/03/31/canon-japan-halts-firmware-update-for-eos-r1-and-eos-r5-mark-ii-over-video-playback-issue/
[5] Digital Camera World (2023). Hillary K. Grigonis. Retrieved from https://www.digitalcameraworld.com/biography/hillary-k-grigonis
[6] The Phoblographer (2023). Hillary K. Grigonis. Retrieved from https://www.thephoblographer.com/author/hillary-k-grigonis/
- Despite the temporary halt on firmware updates for Canon's EOS R1 and EOS R5 Mark II cameras, renowned journalist Hillary K. Grigonis continues to cover camera and technology news for Digital Camera World, drawing from her extensive experience and expertise in drone piloting, cameras, and lenses.
- The ongoing video playback issue with Canon's latest cameras has left many users questioning what steps to take for those who have already updated their devices.
- In a chronicle of events, Canon Japan has halted the downloads of firmware version 1.1.0 for its EOS R1 and EOS R5 Mark II cameras due to a glitch that prevents videos from being played back on the cameras or PCs.
- Grigonis' wedding and portrait photography style is marked by a journalistic approach, reflecting her deep understanding of various gadgets, including smartphones, cameras, and drones.
- As Canon investigates the cause of the video playback issue, users are advised to monitor the support page for updates and follow temporary solutions such as using memory cards with capacities of 2TB or smaller.
- This problem seems to affect only the EOS R1 and EOS R5 Mark II cameras, part of Canon's latest batch of updates that introduced the ability to use CFexpress cards of up to 8TB in capacity.
- In the realm of data-and-cloud-computing and technology, Grigonis' work extends beyond cameras, gracing well-known publications like Business Insider, Digital Trends, Pocket-lint, Rangefinder, and The Phoblographer.
