International money transfer services provided by Western Union, Zoona, and Chipper Cash now accessible in Zambia.
In a groundbreaking move, Western Union, Zoona Transactions Zambia Limited, and Chipper Cash have joined forces to launch international money transfer services within the Chipper Cash app in Zambia. This collaboration allows customers in Zambia to send and receive money globally through Western Union’s extensive network, covering over 200 countries and territories.
Key aspects of the collaboration:
- The partnership leverages Western Union’s global reach, combined with Chipper Cash’s and Zoona’s local payment infrastructure and user base to facilitate seamless cross-border money transfers.
- Zoona Transactions Zambia Limited, a local FinTech payments platform acquired by Chipper Cash in 2022, serves approximately 5 million customers in Africa.
- Western Union integrates its international money transfer services within the Chipper Cash mobile app, making it more convenient and accessible for Zambia’s digitally savvy population to transact internationally on a mobile-first platform.
The impact of this collaboration on international money transfer services in Zambia is significant:
- It offers a mobile-first, user-friendly channel for global remittances, catering to Zambia’s growing digital payments adoption.
- It potentially lowers barriers for international money flows by combining a trusted global brand (Western Union) with local FinTech innovations (Zoona and Chipper Cash).
- This can increase competition, improve service speed, and reduce costs for end users sending money internationally, promoting greater financial inclusion and economic integration for the Zambian population.
This partnership extends the reach of Zambia's fintech ecosystem by connecting more users to global financial services through a seamless digital experience. The Chipper Cash app, available on Android and iOS smartphones, allows customers to initiate a Western Union transaction using funds stored in their Chipper Cash wallet.
The Chipper Cash wallet can be topped up at various cash and digital payment touchpoints, such as retailers, mobile network operators, banks, and ATMs. Payout to bank accounts will be launched shortly.
Brett Magrath, CEO of Zoona and CPO of Chipper Cash, is part of the collaboration, alongside Mohamed Touhami el Ouazzani, Regional Vice President of Africa, Western Union. The partnership builds on Western Union’s physical presence in Zambia, catering to diverse and fast-evolving customer needs.
This collaboration aims to expand the possibilities for Zambians to connect, transact, and thrive in the global economy, supporting the shared mission of all three parties to make financial services accessible to all consumers in Zambia, regardless of their banking status.
- Western Union's international money transfer services have been integrated into the Chipper Cash mobile app, leveraging technology to offer a mobile-first, user-friendly channel for global remittances in Zambia.
- The partnership between Western Union, Chipper Cash, and Zoona Transactions Zambia Limited, a local FinTech payments platform, facilitates seamless cross-border money transfers by combining Western Union’s global reach with Zoona's and Chipper Cash's local payment infrastructure and user base.
- The collaboration has the potential to increase competition, improve service speed, and reduce costs for end users sending money internationally, promoting greater financial inclusion and economic integration for the Zambian population.
- This partnership extends the reach of Zambia's fintech ecosystem, connecting more users to global financial services through a seamless digital experience on the Chipper Cash app, available on Android and iOS smartphones.
