Expansion in Sahel Region with Over 40 New Services, Available in English, Central Alert System Implemented
Digitizing Kuwait's Government Services: Sailing Ahead with the Sahel App
Kuwait's strides in streamlining and digitizing government services have taken a significant leap with the focuses on the unified e-services app, "Sahel." Here's what's happening:
The Sahel Revolution
Recently, Kuwait kicked off a fully digital adventure in possibly the most crucial aspect of everyday life - the birth of a newborn. This digital service, baptized as the "Newborn's Journey," is now embedded within the Sahel app. This service, comprising seven glued-together services for newborn registration, encompasses naming, electronic birth registration, official birth certificates, and more, all at your fingertips on the app. This revolutionary transformation speaks volumes about Kuwait's determination to digitize govt procedures and advance its digital transformation agenda[2][3].
The private sector is not far behind. The Public Authority for Manpower (PAM) has unveiled a game-changer - "Sahel Manpower." This platform empowers private-sector workers to control their employment-related documents, track application status, register labor complaints, and access qualification recognition services[5].
The Great Coordination Workshop
In a fantastic example of teamwork, a coordination workshop was organized for the thirty-eight government entities offering services via the Sahel app. The aim here was to augment digital integration by boosting coordination and communication among these entities. The government's commitment to improving the efficiency and accessibility of digital services couldn't be clearer[1][4].
The Winds of Change
With over 91 million services accomplished since its launch in September 2021 and a user base swelling to 2.7 million, the Sahel app is truly ruling the digital skies in Kuwait. The horizon looks even more promising with the recent launch of over 40 new services in the past six months, bolstered by infrastructure expansions, a central notification system, and an English-language version[6].
To maintain this momentum, the government is pressing for accelerated digital transformation as per Cabinet Resolution No. 135/6-2025. Entities have been urged to submit monthly progress reports[6]. So buckle up, folks, as Kuwait sails towards a more integrated, accessible digital government service platform. The Sahel app, indeed, is the way forward!
- By 2025, the Directorate aims to push ahead with the integration of advanced technology into the Sahel app, as per the Cabinet Resolution.
- In the coming years, Rahim, the head of one of the participating government entities, may oversee the launching of further services on the Sahel platform, furthering Kuwait's digital transformation.
- The technological advancements in the Sahel app, such as the central notification system, are set to revolutionize the way private-sector workers interact with government services, as demonstrated by the introduction of Sahel Manpower.
