Customer Service Representatives (Male/Female/Diverse) at the Contact Centre - Incoming Call Handlers
The city of Fürth, known for its rich history and vibrant community, is home to one of the largest credit institutions in the region. While the exact name of the institution isn't explicitly stated in the available search results, Commerzbank AG, a significant player in the area, is known to have branches in Fürth.
In an exciting development, Commerzbank AG is currently seeking a Customer Service Centre - Inbound employee to join their team. This role, common in large credit institutions like Commerzbank AG, involves a mix of phone and digital customer service, appointment scheduling, sales activities, and first-level support for online banking inquiries.
The ideal candidate for this position is expected to have experience in the service sector, preferably in telephone customer contact, and a successful completion of a commercial apprenticeship. They should also demonstrate customer orientation, service awareness, and a joy in dealing with people. Fluency in German, coupled with a clear and friendly manner of expression, is essential.
The role offers a permanent employment contract with 13.8 monthly salaries, an attractive employer-financed pension scheme, company health insurance, and capital-forming benefits. The organisation also provides flexible working hours from Monday to Friday, up to 20:00, along with variable working hours, 32 vacation days, and the possibility of additional vacation. Mobile work is also an option.
Interested applicants are invited to submit a comprehensive application, including salary expectations and the earliest possible start date, via the Sparkasse Fürth's website. For any queries, potential applicants can contact the team leader Customer Service Centre, Mrs. Stefanie Zöllner, at 0911/ 7878-2381.
Additionally, the Sparkasse Fürth has 16 more job listings available for those interested in joining the team. The organisation's imprint is available on their website for further reference. For detailed information about this job opening or other opportunities in the banking sector in Fürth, checking the career pages of large banks operating in the area, especially Commerzbank AG, is recommended.
- The attractive employer-financed pension scheme offered in this role is one of the benefits that makes working at Commerzbank AG appealing, connecting the topics of finance and lifestyle.
- As technology plays a significant role in modern customer service, the role of the Customer Service Centre - Inbound employee at Commerzbank AG involves a mix of phone and digital customer service, demonstrating the integration of business, technology, and service provision.
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