Avoiding the necessity of court visits and archive dives for verifying retirement status
Kazakhstan has recently implemented a new automatic pension calculation system to replace the previous manual method, aiming to reduce errors and streamline the retirement process for beneficiaries. This shift to automation was reported to be in place as of July 2025, significantly reducing calculation errors [1].
The benefits of this automated system are numerous. By eliminating human error, the system promises increased accuracy in pension disbursements. The simplification and acceleration of pension processing improve user experience and administrative efficiency. Enhanced transparency and consistency in how pensions are computed further contribute to the system's advantages [1].
Moreover, the potential for better retirement planning arises as data is centralized and updated more reliably. Globally, similar automation in retirement systems has been known to increase participation rates and improve retirement security by reducing the burden on individuals [2].
However, potential challenges remain. Issues such as system errors or bugs in initial rollout, dependence on accurate data input from employment records, and the challenge of adapting legacy systems or data integration are common concerns associated with pension automation [1][2]. Despite these concerns, Kazakhstan's Ministry of Labor has expressed confidence in the new system.
The digitization of labor books is another significant development. Once fully digitized, the necessary information for pension assignment can be obtained from the archives without troubling the person. This streamlined process potentially eliminates the need for pensioners to physically visit Public Service Centers [1].
The new system also promises a reduction in procedural steps for pension payments, with the number decreasing from 6 to 1. Additionally, the service delivery time for pensions has been reduced from 10 days to 1 day [1].
It is important to note that the new pension calculation method is not yet implemented nationwide. The representatives of the Ministry of Labor did not provide a timeline for the nationwide implementation of the new system. In case of technical difficulties, pensioners can still visit Public Service Centers and submit their labor book [1].
In conclusion, Kazakhstan's new automated pension calculation system, operational by mid-2025, aims to provide a more efficient, accurate, and convenient retirement process for citizens. However, potential challenges such as data accuracy and system integration must be carefully monitored to ensure the system's success [1][2].
[1] Kazakhstan's Ministry of Labor and Social Protection of the Population [2] Global Pension Research Institute (GPRI)
The new automated pension calculation system in Kazakhstan leverages technology to improve business processes, resulting in increased efficiency and reduced errors in finance-related tasks. This system's advantages extend to better retirement planning, as it centralizes and updates data more reliably. However, ensuring data accuracy and addressing potential challenges in system integration are crucial to the system's overall success.
