Assistance Tool
WPMU DEV, a globally renowned company that has been helping web developers, freelancers, and agencies run and grow their businesses since 2006, is on the hunt for a dedicated Product Assistant. This role, part of Incsub, offers an exciting opportunity to work with cutting-edge technology and a diverse, talented team.
As a Product Assistant, you will be at the heart of continuous product improvement, collaborating with cross-functional teams, including designers, developers, QA, and writers, to plan and deliver sprint cycles aimed at enhancing product performance and user experience. Your responsibilities will include organizing and maintaining the project backlog and roadmap, gathering user feedback, and supporting user testing and data analysis using tools like MixPanel and Google Analytics.
Your strong organizational and time management skills, excellent written and verbal communication skills, proactive problem-solving mindset, and experience collaborating with cross-functional teams will be instrumental in ensuring timely responses to support queries and facilitating team communication. You will also contribute to documentation, blog posts, FAQs, and other product-related content.
The work environment at WPMU DEV is flexible, allowing you to thrive in a setting that suits your needs. You will receive excellent compensation with competitive benefits, including rejuvenation time-off, 28 days of paid leave per annum (up to 35 days), and a general expenses budget yearly to help you become more productive.
Moreover, opportunities for paid travel to attend WordCamps and other industry conferences are available for the Product Assistant. Long service leaves (3 months off paid) are offered after 10 years with the company, and a technology budget that can help you upgrade the tools you use for your job is available; the longer you serve, the higher the budget.
To qualify for this role, you should have a basic understanding of UX/UI principles and be confident in facilitating meetings, stand-ups, and team check-ins. Familiarity with analytics tools such as Google Analytics and MixPanel, as well as project management tools like Jira, is essential. You should also be comfortable using WordPress plugins development teams.
WPMU DEV is committed to providing training, tools, and support to help you perform your job effectively. If you are a proactive, user-focused individual with strong collaboration skills, a knack for research and data analysis, and a passion for WordPress, this could be the perfect opportunity for you to grow within a dynamic, award-winning company.
[1] WPMU DEV offers award-winning WordPress plugins, hosting, and site management tools, serving web developers, freelancers, and agencies globally since 2006. This role is designed to support continuous product improvement and smooth collaboration, making it essential for the candidate to be organized, user-focused, communicative, and proactive in fostering a positive team environment.
- As a Product Assistant at WPMU DEV, you will collaborate with cross-functional teams, including designers, developers, QA, and writers, and use tools like MixPanel and Google Analytics to gather user feedback and support user testing, aiming to enhance product performance and user experience.
- With a proactive problem-solving mindset and excellent written and verbal communication skills, you will contribute to documentation, blog posts, FAQs, and other product-related content while organizing and maintaining the project backlog and roadmap, and facilitating meetings, stand-ups, and team check-ins.
